CUSTOMER CARE

Vogue Visage is committed to listening to the needs of every client. Our professional and highly trained staff provide an exceptional 'Vogue Experience' that will surely have clients rebooking again! If you can't find an answer to your question below, please contact us using the contact form located on the Contact Us page.

When will my purchase be shipped?

Most items take 5-7 business days from purchase date to receive unless stated otherwise in their description. International orders may take up to 10 to 15 business days from purchase date. Once your order has been shipped you will be emailed your tracking information to the email address attached to your account via PayPal.

Can I return my order?

In the event that you decide your purchase was not the right decision, we want to make things right. Within 7 days of any purchase, Vogue Visage will issue a merchandise credit or be glad to exchange your item(s). We do not offer merchandise credits or exchanges on accessories, shoes and/or swimwear. We do not offer cash refunds on all merchandise.

How do I request a merchandise credit and/or exchange my order?

If you wish to exchange your item(s) or request a merchandise credit, you can email/call us at orders voguevisage@gmail.com explaining to us that you wish to have an item exchanged or to be issued a merchandise credit.

Do you have a return address?

Yes. We accept all merchandise that you wish to be sent back to us for any approved reason indicated above to the below address:

Attn: Returns

Vogue Visage

9100 North Rodney Parham Rd, Suite 301

Little Rock, Arkansas 72205

Do you have a size chart?

We do not have a size chart, but if you call or email us we recommend you with sizing.

Shipping & Delivery

Vogue Visage utilizes the United States Postal Service (USPS) as its primary shipping method. We ship anywhere in the world. Please allow 1-3 business days for your order to be processed. Orders placed on Saturday and Sunday will begin processing the following Monday. Orders placed on Federal Holidays, regardless of day or time, will begin processing on the following business day. All orders are shipped via USPS. PLEASE NOTE: Vogue Visage does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time and the distance of the shipping location. International customers may be required to pay import or duty fees to their local customs. 

FOR ALL MARKETING INQUIRIES, EVENTS, OR PRESS, PLEASE CONTACT:
SHARDAI KELLY | MARKETING DIRECTOR
E. SHARDAI@VOGUE-VISAGE.COM